A great job deserves a great finish

A top thoroughbred racehorse will likely cost a small fortune as a foal. It will have impeccable bloodlines and stature, plus the benefits of an experienced trainer and jockey. But if the animal can’t finish a race, it’s game over. The same is true in the print industry. You can have the most expensive, high-end … Read more →

De-mystifying MIS

While Management Information System (MIS) has been around for over 20 years, if you asked 20 people to explain what an MIS was, you would likely get 20 different answers. Simply defined, MIS is a system for tracking information useful to managers. The information helps to plan for future work, to control the flow of … Read more →

Supersize me

Just a short while ago, when I was asked to write an article about large-format finishing, I instantaneously regretted not having spent more time investigating it last drupa, despite Heidelberg making a remarkable impression with their new XXL sized products! However, as I’m not affiliated with any of the machinery manufacturers and earn my money … Read more →

Print World

Short-run printing showcase Print World set for Nov 22 – 24 in Toronto Print World, the only show in North America with an exclusive focus on shorter-run printing, will open Nov 22 – 24, 2008 in downtown Toronto. Now, the fourth largest trade show in North America, Print World will welcome all the major industry … Read more →

Silence is not always golden

Recently, the LPGA has stirred up a lot of controversy with its edict that all of its members must be able to speak “understandable” English by the end of the second year they’re on the tour. The LPGA claims they are taking this action in order for their members to communicate with the media and … Read more →

The ties that bind us

Whether you are a simple copy shop or the most sophisticated web printer in the world, all printing types have one thing in common – bindery or finishing. The finishing can be something as simple as putting sheets into a box, or as complex as a double perfect bound book with magnets used to hold … Read more →

Keep the sale

Does this sound familiar? After dozens of phones calls and emails-as well as several face-to-face meetings—you finally reach an agreement with a prospect who is intent on buying your service, product or solution. “Whew! Another sale done,” you think to yourself. But, wait. Before you start counting your commission, it is critical that you keep … Read more →

Selling large-format printing services

Today’s business customers are looking for more than just a place to make photocopies – they’re looking for a dedicated partner that will help them take care of their business and handle all their printing needs. Whether it’s copies of blueprints, posters, displays, signs or banners, these busy customers need someone to provide the full … Read more →

CPIA Strategy 08 – Protecting your profits

The annual Canadian Printing Industries Association senior management conference, Strategy 08, recently wrapped up. More than 100 industry executives and others traveled to Halifax, Nova Scotia, to meet with peers, network and share insights with a range of speakers. Sub-titled “Protecting Your Profits,” much of the focus was on improving business operations, particularly through recruiting … Read more →

‘Who said “same old?”‘

October is one heck of a month for our industry. As we start to wind down from all the glories of drupa, we are off to Graph Expo for new oohs and aahs closer to home. I personally love trade shows and always go home carrying entirely too many brochures to read over my next … Read more →