Xitron, a leading independent developer of RIP and workflow products for commercial, digital, flexo and label printing, has introduced a new support plan that greatly reduces the cost of its workflow software ownership. The plan will see all new Xenith Sierra workflow bundles automatically upgraded to three years of support at no additional yearly charge. The program covers hardware, software and any Xitron CTP interface purchased with the system.
“Through surveys, focus groups and analysis of workflow customers, we determined that annual maintenance agreements are a significant point of dissatisfaction with workflow buyers,” said Karen J. Crews, President of Xitron. “High maintenance fees and upgrade costs were two of the top three complaints reported, regardless of the workflow vendor. To that end, we’ve decided to eliminate them from Xitron’s Sierra product for the first three years after installation.” Also included are all software upgrades released during the coverage period. “This represents a significant departure from the traditional ‘maintenance’ or ‘technology access’ model prevalent with workflow software over the last few years,” Crews noted. “Eliminating this expense has immediate impact on the workflow’s ROI.” The new plan coincides with the release of Sierra 6.5, which was announced recently.
Xitron’s Xenith Sierra 5 workflow, based on the Adobe PDF Print Engine, is designed to compare favourably with workflow systems from other manufacturers including Agfa Apogee, Kodak Prinergy and Heidelberg Prinect. Xenith Sierra 5 provides users with Adobe PDF Print Engine 2.5, cross-media compatibility, 3D Viewer for job simulation before output, dynamic template imposition, scalable production capacity, file integrity with pre-flighting using the Enfocus Library, Adobe trapping, ink remapping, support for over 300 output devices, archiving and inkjet proofing to Epson and Canon proofers.
“Sierra 5 provides our customers the latest in Adobe PDF Print Engine functionality along with a re-styled user interface designed with feedback from users,” said Eric Nelsen, Xitron’s Vice President of Product Management. “Sierra 5 is a perfect solution for printers with more demanding prepress needs – such as high volume or VLF output.” Xitron added that the technology is an excellent solution for printers who need comprehensive control over each and every job.