Heidelberg SystemService reports substantial productivity boosts and waste reductions

Oliver Demus, Director of Business Consulting at Heldelberg.
Oliver Demus.

Heidelberg continues to enhance its SystemService portfolio with performance services that improve production processes and make the personnel who operate equipment more efficient. “Customers engaged have seen productivity increases of over 40%, and waste reductions of up to 50% – resulting in savings between $200,000 and $450,000 a year,” said the OEM. “We know that our customers have the right equipment and employees needed to be successful, but may lack the proper training and operational knowledge to fully optimize equipment performance,” said Oliver Demus, Director of Business Consulting at Heidelberg. “We provide the data, analytics and resources to bring performance to a higher level and most importantly, increase profit.”

Heidelberg added that even a press in top condition may fail to achieve peak performance. Heidelberg’s Performance Services are designed to analyze where printers are currently, versus where they could be to better reach their future business goals. Using objective data collected directly from the press itself, coupled with a detailed analysis of production, Heidelberg consultants and press instructors develop a comprehensive, customized program to drive output and reduce waste.

heidelbergperformance1-inThe press manufacturer tailors the training and performance services to fit a customer’s specific production issues and needs. These are combined in its Performance Plus program to optimize and sustain the performance of a print shop with identified goals and outcomes. Some of the current, combined programs include:

  • Print Colour Management allowing users of Heidelberg equipment to reach optimal colour while reducing make-ready times and waste.
  • Workflow Analysis assessing the current workflow, eliminating redundant steps and automating processes where applicable.
  • Make-ready Optimization developing optimized press settings and make-ready procedures to achieve stability throughout any job at any speed.
  • Materials Flow reducing work in process, transportation, storage and eliminating unnecessary processes in production.

Customers also undergo monthly performance and service reviews (focused on boosting productivity and enhancing savings potential) to monitor progress and make adjustments, where necessary.


Tony Curcio is the editor of Graphic Arts Magazine.