With more than 25 years’ experience working for capital equipment companies in a professional services capacity, Bradley will be responsible for the company’s North American Service and Parts Departments – including customer service, technical and business support, logistics, project management and business development for its exclusive PrintServices Division.
He had previously served as Vice-President of Service with the manroland Web Division for over 9 years, working directly with the current management and personnel of manroland Sheetfed at all levels in the organization for several years. He’ll provide a continued focus on high-quality deployments and rapid response initiatives, ensuring that manroland Sheetfed customers maximize the value of their equipment.
“Douglas’ experience in overseeing service organizations in providing wide business solutions that drive process efficiency, improved revenue performance and cost savings, is of significant value to manroland Sheetfed and the right fit for our organization,” said Michael Mugavero, CEO & Managing Director of manroland Sheetfed, U.S. & Canada. “He’ll help enable steady growth and continue with our long-standing history of professional service excellence.”
“The mission of the manroland Sheetfed services team is to continue our trusted relationships with the companies we serve,” Bradley added. “We believe there’s a competitive advantage in our products and services, as well as our ability to share valuable industry insight and best-practice experience in delivering solutions that can transform the way our customers manage their production and their business. It’s my pleasure and honour to lead a group of people with the level of dedication and know-how that the manroland Sheetfed professional services team possesses.”