Crawford Technologies (Toronto) and Racami (Atlanta, Georgia) have partnered to provide businesses with a range of cloud-based and on-premises solutions for managing Customer Communications Management (CCM) production, distribution and storage. CrawfordTech brings market-leading, high-speed document conversion, data-mining and document-re-engineering capabilities to complement Racami’s advanced cloud-based dashboard and workflow management system. CrawfordTech will provide an enterprise sales channel for Racami’s Alchem-e solution suite that includes the Customer Information System (CIS), ADF Workflow engine and related Managed Services. Racami will provide an enterprise sales channel for Crawford’s solutions for output management, archive management, document accessibility, and enterprise content management.
“Our customers and team are excited about linking Racami solutions with our software so they can leverage the best possible technology for managing their document production, delivery and management processes,” said Ernie Crawford, President and CEO of Crawford Technologies. “This unbeatable combination is a game-changer in the industry.”
“Racami is very pleased to be partnering with Crawford Technologies. By integrating the technologies and solutions, we’ll bring innovation and exceptional value to our clients,” said Hani Khalaf, CEO of Racami.
Crawford Technologies is an worldwide leader in print-stream conversions, document re-engineering, high-volume document workflow, document accessibility and archiving software solutions. For 20 years, it’s provided award-winning solutions in the Customer Communications Management (CCM), Enterprise Output Management (EOM), Enterprise Content Management (ECM) and Document Accessibility markets. CrawfordTech helps organizations improve their customer communications delivery systems so people can receive their documents in their format and channel of preference.
For over 8 years, Racami has been delivering innovative technology and managed services to clients in a broad array of industries across North America, Europe and Asia. Its Alchem-e solution suite not only includes the CIS enterprise dashboard, but also an integrated workflow automation and management module, a multi-channel document management module, a digital document archive and presentment, and more.