Messagepoint expands Canadian presence with new office in Kitchener-Waterloo technology hub

Kitchener's Catalyst137 – a new, purpose-built technology accelerator.
Kitchener-Waterloo’s Catalyst137 – a new, purpose-built technology accelerator.

Messagepoint, a leader in developing and delivering software and services within the Customer Communications Management (CCM) market, has expanded its Canadian presence with a new office in Kitchener-Waterloo. The location is part of the Toronto-based company’s planned global expansion, having also recently opened new offices in London, England. The Kitchener-Waterloo office will act as Messagepoint’s technology hub specializing in artificial intelligence (AI) research. The office is located at Catalyst137 – a new, purpose-built technology accelerator situated 3 kilometres southeast of the University of Waterloo, and about 1 km west of Google’s new Kitchener headquarters. The location sits at the heart of Canada’s Technology Triangle.

Steve Biancaniello.
Steve Biancaniello.

“We’re thrilled to be part of Kitchener-Waterloo’s thriving and talented tech community,” said Steve Biancaniello, CEO of Messagepoint. “Our newly completed office is one of the most entrepreneurial and progressive working environments we’ve created. Our location in the heart of Kitchener-Waterloo’s innovation district represents our commitment to the region as one of Canada’s major centres of innovation. We’ve learned a lot from this vibrant tech region, and I believe we’ve captured its essence within our new Kitchener-Waterloo office. The unique aspects of this space truly set it apart, yet maintain the consistent high-quality client experience that we’re delivering across our other corporate offices. Not only was it important for us to showcase our market leadership with our new space, it was critical that it provided an environment that inspired and motivated our teams to be creative, innovate and have the freedom to experiment with the latest research and development in AI technology. I’m happy to say we have accomplished all of these goals,” he added.


Tony Curcio is the editor of Graphic Arts Magazine.