DDL holds free cybersecurity event for the printing industry

Sina Radford (left), Cybersecurty Sales Specialist for Cisco, (Central Canada), with Paolo Del Nibletto, Chief of Channel Business at Jolera.

DDL, a Toronto-based market leader providing business equipment and digital services – and the largest Ricoh dealer in Canada of the OEM’s multi-function printers, production print equipment and visual communications solutions – organized the one-day event that welcomed commercial printers, reps from other interested firms and members of the trade press to the Ricoh Canada’s Customer Experience Centre in Toronto, Wednesday, May 15. During morning and afternoon sessions, cybersecurity experts from Jolera, Cisco Canada and Ricoh USA updated attendees on today’s growing security concerns, while outlining possible risks that businesses can face by not having 24/7 security strategy in place. Presenters also helped to interpret the new security laws just sanctioned by the Canadian government. For example, reporting a data breach is now mandatory – it’s no longer a choice! Participants also learned about Ricoh’s and Cisco’s strategic partnership that empowers digital workplaces by globally deploying simpler and much more secure cloud solutions.

John DeCiantis (left), Dealer Sales Manager for Ricoh USA, with Paulo Garrocho, Solutions Manager of Product Marketing at Ricoh USA.

Cybersecurity Ventures predicts that cyber crime will cost the world in excess of $6 trillion annually by 2021, up from $3 trillion in 2015. And while digital connectivity is making our lives easier by boosting convenience and efficiency, and enhancing competitiveness, the risk of cyberattacks is increasing as well. In fact, more than 70% of attacks target small to mid-size businesses – and it can take up to six months or more to fully recover….. if ever! For example, in the first 60 days of 2019, 620 million stolen accounts were made available on the ‘dark web.’

About Document Direction Limited (DDL)

Document Direction has over 20 years of experience with Ricoh production solutions. It’s dedicated to delivering proven technology along with factory-trained expert service and support – with competitive pricing and flexible financing options.

Sasha Khan, Executive Vice President of Product Development and Channel Strategy at Jolera, gave a timely presentation on what companies must do to avoid cyber attacks.

Its expertise includes:

  • IT and Security
  • Workflow Software
  • Production Colour
  • 5th Colour Station
  • Production Black & White
  • In-Line & Offline Finishing
  • Continuous Feed Inkjet
  • Managed Services
  • Professional Services & Training



Tony Curcio is the editor of Graphic Arts Magazine.