Freek takes on new responsibilities at Heidelberg Canada

Ken Freek.

Last February, The Canadian Printing Industries Scholarship Trust Fund (CPISTF) appointed 35-year printing industry veteran Ken Freek to Executive Director of Outreach and Partner Relations. Freek now has a new role at Heidelberg Canada promoting Subscription Sales Support, as the company introduces the popular Heidelberg Subscription Model to Canadian printers. Through its subscription model, Heidelberg provides everything a printer needs – including new Heidelberg equipment, Prinect software, Saphira consumables, parts, consulting, and service – all for a monthly fee that’s based on the number of printed sheets produced each month. The cost-per-sheet charge is calculated by working with individual printers to analyze their current operations and to predict what production levels can be expected once all Heidelberg components are in place. This also helps establish a goal for printers to increase their overall production and decrease their total cost-per-sheet.

The German press manufacturer has reported that the first print shops to try the Heidelberg Subscription pay-per-use contract model are now seeing extremely positive results. A significant improvement in the productivity and performance of all customers already benefiting from subscription-based production, has led Heidelberg to further expand its subscription service. In fact, Heidelberg is now offering to manage the entire consumables logistics chain for its subscription customers. This app-based, vendor-managed inventory solution takes the contract model’s customer benefits to the next level. Clients have even less capital tied up in consumables, enjoy greater flexibility, and can focus even more on their own customers – while Heidelberg takes care of warehouse management. The vendor-managed inventory approach also uses cloud-based interaction with Heidelberg Assistant technology to give subscription customers complete transparency with regard to the flow of all goods. Heidelberg is currently working with customers on an ongoing basis to develop this function even further.


Tony Curcio is the editor of Graphic Arts Magazine.